Refund Policy

Atlas Insights sells digital content in the form of online assessments, preview outputs, and paid digital reports.

4.1 General rule

Because the main product is digital content delivered electronically and made available immediately after purchase, refunds are generally not offered once the full report has been accessed, delivered, unlocked, or otherwise made available, except where mandatory law requires otherwise.

4.2 Exceptions

A refund may be considered in individual cases, such as:

• duplicate payments,
• clear technical failure that prevents delivery of the purchased report and cannot be remedied within a reasonable time,
• demonstrable billing error,
• cases where applicable mandatory consumer law requires reimbursement.

4.3 Goodwill refunds

Atlas Insights may, in its sole discretion, offer a goodwill refund without admitting legal liability.

4.4 Contact

Refund-related requests may be sent to: support.atlas.insights@gmail.com